Privacy Policy

Last updated: September 9, 2026

Vosper Watch Co operates this website and online store to provide custom watches, timepieces and related products and services. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us or make a purchase.

Information We Collect

We may collect personal information including:

• Name, shipping address, billing address, phone number and email address
• Order, purchase and transaction details
• Payment information processed securely through Shopify and applicable payment providers
• Messages, enquiries or other information you provide when contacting us
• Device, browser and website usage information, including information collected through cookies and analytics services

How We Use Your Information

We may use your information to:

• Process, fulfil and deliver orders
• Provide customer support and warranty services
• Communicate with you regarding orders, enquiries or service requests
• Operate, maintain and improve our website, products and services
• Detect and prevent fraud, misuse or other unauthorised activity
• Meet applicable legal and regulatory requirements

Payments & Shopify

Our online store is hosted by Shopify. Payments are processed securely through Shopify and its authorised payment partners.

Vosper Watch Co does not store your full credit or debit card details.

Sharing Information

We may share personal information where reasonably necessary to operate our business, including with:

• Shopify and payment service providers
• Shipping, postal and logistics providers
• Service providers that assist us with operating our website and business
• Government, regulatory or law enforcement authorities where required by law

We do not sell your personal information.

Cookies & Analytics

Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our store and improve the shopping experience.

Some third-party services used by our website may also collect information in accordance with their own privacy policies.

Data Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or modification.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Please avoid sending sensitive information through unsecured communication channels.

Your Rights

You may contact us to request access to, correction of or deletion of personal information we hold about you.

Where required by applicable law, we will respond to privacy requests within a reasonable timeframe.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfil orders, provide warranty and customer support, maintain business and taxation records, prevent fraud and comply with applicable legal obligations.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

Any updated version will be published on this page with a revised "Last updated" date.

Contact

For privacy enquiries or requests, please contact:

Vosper Watch Co
Email: samuel@vosperwatchco.com.au